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The Language of Conflict

Digital technology and social media are increasing the scope for conflict and political mischief by bringing together large numbers of people from different cultural and political backgrounds. For many, the same word may have a different emotional or political valence, and the same sequence of words may be interpreted in contradictory ways.

NEW DELHI – I was having lunch in an Ithaca restaurant with my mother-in-law, who was visiting from India, when the Chinese waitress serving us asked her where she came from. “Kolhapur,” my mother-in-law replied, referring to the small town in Maharashtra where she was born. Much to my surprise, the waitress looked overjoyed. “I lived there for several years,” she said.

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