The Class Struggle in Silicon Valley
A generation ago, tech workers viewed themselves as billionaires-in-waiting, working extremely long hours at the expense of sleep and social life in the hope of making “a dent in the universe.” But deteriorating working conditions have led to a shift in perspective, sparking an unprecedented wave of worker activism.
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BURBANK – Tech companies were once known for making high-quality products and treating their workers well. Now, they make inferior products and treat their workers terribly. This is not coincidental. It is a prime example of enshittification, a term I coined in 2022 to describe the process through which monopolistic tech platforms decay in the absence of any checks on their leaders’ worst impulses.