The single most important thing for banks and other businesses to focus on in 2012 is economic growth and job creation. But, to play their role, banks need to rebuild the trust that has been decimated by the events of the past three years.
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LONDON – Soon after the financial crisis began in 2008, I was at a meeting in the United States where a senior White House economic adviser put a question to me: “Do you think banks can be good citizens?”